Privacy Policy
Type of website: Heating cooling and air conditioning company
Effective date: July 8, 2026
EmpowerService.co (the “Site”) is owned and operated by Empower HVAC LLC and can be contacted at:
Email: service@empowerservice.co
Phone: +1-720-676-6412
Empower Service (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information in compliance with the Colorado Privacy Act.
This Policy applies to all personal information collected from Colorado residents through our website https://empowerservice.co/ (“Site”), by phone, email, or in person.
Information We Collect
In the preceding twelve (12) months, we may have collected the following categories of personal information:
Identifiers: Name, postal address, email address, phone number, IP address, and online identifiers.
Service Information: HVAC system type, service location, work order details, and related communications.
Internet Activity: Browsing data, device type, referring pages, and cookie identifiers.
Geolocation Data: Limited to information necessary to schedule and provide services.
Professional Information: Business or property ownership details for service purposes.
Inferences: Preferences and feedback to improve our services.
We collect this information directly from you (via web forms, phone calls, or service visits) or automatically through cookies and analytics tools
Disclosure of Personal Information
We do not sell or share personal information as defined under the Colorado Privacy Act.
We may disclose limited personal information to:
Service providers or contractors who assist with scheduling, billing, or analytics.
These entities are contractually bound to protect your information and use it only for business purposes on our behalf.
Respond to service requests, inquiries, or feedback.
Improve our website, services, and customer experience.
Comply with legal, regulatory, and safety obligations
“Do Not Sell or Share My Personal Information”
Pursuant to the Colorado Privacy Act, Empower Service does not sell or share consumer personal information for monetary or other valuable consideration.
We also do not use or disclose personal information for cross-context behavioral or targeted advertising.
Colorado residents retain the right to opt out of the sale or sharing of personal information. If you wish to confirm our data practices or exercise your rights, you may contact us using the information in Section 10 below.
Your Colorado Privacy Rights
As a Colorado resident, you have the following rights under the Colorado Privacy Act:
Right to Know: Request disclosure of the categories or specific pieces of personal information collected, used, or disclosed.
Right to Delete: Request deletion of personal information, subject to legal exceptions.
Right to Correct: Request correction of inaccurate personal information.
Right to Limit Use of Sensitive Information: Request limits on use/disclosure of sensitive data (if collected).
Right to Non-Discrimination: You will not be denied goods or services or charged different prices for exercising your privacy rights.
To exercise your rights, please submit a verifiable consumer request as described in Section 10.
Cookies and Tracking Technologies
We use cookies and similar technologies for operational and analytical purposes, including to:
Maintain user sessions and preferences;
Analyze website traffic and performance;
Enhance functionality and user experience.
You may manage cookies through your browser settings. Disabling cookies may limit some website functionality.
Data Retention
We retain personal information only as long as reasonably necessary to fulfill the purposes for which it was collected or as required by law. Afterward, we securely delete, de-identify, or anonymize the information.
Security
We implement reasonable technical, physical, and administrative measures designed to protect personal information from unauthorized access, disclosure, or misuse.
Children’s Privacy
Our services are not directed to children under sixteen (16) years of age, and we do not knowingly collect personal information from minors without parental or guardian consent.
Text Messaging (SMS)
When you provide your mobile number and opt in, Empower Service may send you service-related text messages, including appointment confirmations, technician arrival notifications, and service updates. Message frequency varies, and message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance.
We do not sell or share your mobile opt-in information or phone number with third parties or affiliates for their marketing purposes. Text-messaging originator opt-in data is not shared with any third parties.
Submitting a Privacy Request
Colorado residents may exercise their rights under this Policy by contacting us via any of the following methods:
Email: service@empowerservice.co
Telephone: 720-676-6412
We will acknowledge receipt of your request within ten (10) business days and provide a substantive response within forty-five (45) days, unless an extension is necessary as permitted by law. We may request additional information to verify your identity.
Authorized agents may submit requests on your behalf by providing written authorization or a valid power of attorney.
Updates to This Privacy Policy
We may amend this Policy from time to time to reflect changes in our practices or in applicable law. The updated version will be posted on our Site with a revised “Effective Date.” Continued use of our Site after updates constitutes your acceptance of the revised Policy.